1. Tell me about yourself.
2. Why do you want to work here?
3. What is your experience in a customer service role?
4. Do you enjoy meeting new people?
5. What do you think it takes to be the first face a customer sees at the hotel?
6. Do you think of yourself as an organized person?
7. How would you deal with an angry or upset customer?
8. Are you comfortable handling money and making change?
9. Are you able to be friendly and personable at all times, including late night shifts?
10. What are your strengths and weaknesses?