In the event of a partial shipment or otherwise incomplete order, use this letter to let the sender know your business needs to cancel its order for items that are not in stock.
ABC Business 123 Main St. Anytown, CA 95928 (555) 555-1212
August 14, 2010
XYZ Supplier 345 Any Place. Anytown, CA 95928
To Whom It May Concern,
On [date], we received a partial shipment of goods listed in order #__________, a copy of which is attached to this letter. Thank you for the delivery. However, we noticed that several of the items we purchased are on back-order or not in stock.
We no longer desire the goods that are on back-order or not in stock. Please consider this letter a formal request to cancel the remainder of the order.
Please issue a new invoice reflecting these changes.
If the goods have already been shipped, please contact me at your earliest convenience so that we can discuss this matter further.
John Johnson, manager
Enclosure: Copy of purchase order