Authorization to Return Items

Write to a client to explain the conditions under which you will accept a return of goods.

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{Date}

To: {Company Name}
{Address}
{City, State, Zip}

Dear {Recipient},

It is not necessarily the policy of {company name} to authorize the return of goods. But we are willing to make an exception in this case, because {reason company is accepting the return}.

The value of the items being returned cannot be more than {amount}. <

You will be charged a restocking/handling fee of {amount}.

The goods you return must be in excellent, like-new condition. If we are not able to place these items up for resale, we will reject their return.

You are responsible for all shipping costs.

We thank you for cooperation in this matter. Please contact us if you have questions or concerns.

Sincerely,

{Sender}

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Authorization to Return Items Business Form Template

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